Court Services Victoria sexual harassment complaints process
Court Services Victoria has produced guidance on the available processes and supports when a person wishes to report sexual harassment or victimisation. The guidance identifies who you can report the conduct to, including both within Court Services Victoria and relevant external bodies, along with the role of bystanders, and the supports available both to complainants and accused.
Note: These materials are only available to Victorian judicial officers and CSV staff via the intranet.
If someone approaches you about a complaint, they might be distressed. In this Submission to the Victorian Ministerial Taskforce on Workplace Sexual Harassment (cij.org.au), RMIT’s Centre for Innovative Justice offer some research-led ways to respond to victims.
Sexual harassment support and response tool
The Victorian Equal Opportunity and Human Rights Commission maintains a tool which operates as an interactive chat that provides information for people who have
- experienced sexual harassment,
- witnessed sexual harassment
- received a disclosure about sexual harassment
The purpose of the tool is to guide the user to understand when conduct constitutes sexual harassment and options on how to respond to harassment.
Making a complaint
The main avenue for complaints about sexual harassment by Victorian judicial officers is the Judicial Commission of Victoria.
Complaints can be made through the Commission’s online portal, or by email or post. The Commission also has specially trained complaints officers and lawyers to discuss potential complaints in person or by telephone.
People other than CSV employees, such as judicial officers or other persons working in Victorian courts and in CSV premises, can lodge complaints with the Executive Director, People and Culture CSV about CSV employees.
For further avenues for making a complaint, please visit the CSV intranet.
CSV employees can access confidential counselling services directly by contacting:
The Sexual Harassment Support Service
Employee Assistance Program
Employees and bystanders may also contact a CSV Contact Officer. Contact Officers are CSV employees who have been identified as well-regarded, trusted, specialised trained staff who can support confidential discussions about sexual harassment and victimisation and provide advice regarding the reporting process. They will respect the confidentiality of the process, wherever possible and provide regular support. Contact officers are not counsellors or trained medical professionals and cannot give legal advice. A list of contact officers can be accessed via the CSV intranet.